PRIVACY POLICY
Last Updated: August 11, 2023
At Leafyxtracts.com (“Leafyxtracts,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and otherwise process personal information when you visit Leafyxtracts.com, create an account, make a purchase, contact us, subscribe to communications, or otherwise interact with our website, products, and services.
By accessing or using Leafyxtracts.com, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
Depending on how you interact with Leafyxtracts.com, we may collect the following categories of information.
Information You Provide to Us
We may collect information that you voluntarily provide, including:
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Full name
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Email address
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Telephone number
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Billing address
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Shipping and delivery address
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Account login information
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Products purchased or considered
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Order and transaction information
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Communications with our customer support team
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Reviews, feedback, survey responses, or other content you submit
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Marketing and communication preferences
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Any other information you voluntarily provide to us
Payment Information
When you make a purchase, payment information may be collected and processed by our authorized payment processors.
Depending on the payment method, this information may include card or other financial information required to complete your transaction.
Leafyxtracts may not directly receive or store complete payment-card credentials when those details are processed securely by a third-party payment provider.
Information Collected Automatically
When you visit or use Leafyxtracts.com, certain information may be collected automatically through cookies, pixels, log files, and similar technologies, including:
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IP address
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Browser type
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Device type
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Operating system
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Device identifiers
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Approximate location derived from your IP address
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Referring and exit pages
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Pages and products viewed
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Search activity on our website
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Links and buttons clicked
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Date and time of visits
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Website interactions and session information
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Shopping-cart activity
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General usage and performance information
We may use this information to operate our website, understand how customers use it, improve functionality, protect against fraud and security threats, and, where permitted, provide relevant advertising and marketing.
2. HOW WE USE PERSONAL INFORMATION
We may use personal information for legitimate business and commercial purposes, including to:
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Operate and maintain Leafyxtracts.com
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Process, fulfill, and manage orders
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Process payments and refunds
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Deliver products to customers
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Create and maintain customer accounts
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Send order confirmations, receipts, shipping information, and other transactional communications
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Provide customer service and respond to inquiries
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Manage returns, refunds, disputes, and complaints
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Personalize the shopping experience
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Remember shopping-cart contents and customer preferences
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Analyze website traffic and performance
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Improve our website, products, services, and customer experience
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Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity
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Protect our customers, business, systems, and legal rights
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Comply with applicable laws, regulations, legal processes, and governmental requests
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Maintain business and transaction records
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Send promotional emails or other marketing communications where permitted by law
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Measure the effectiveness of advertising and marketing campaigns
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Enforce our policies and agreements
We will not use personal information for materially different purposes without providing appropriate notice or obtaining consent when required by applicable law.
3. COOKIES AND SIMILAR TECHNOLOGIES
Leafyxtracts.com may use cookies and similar technologies to help our website function properly and improve your shopping experience.
These technologies may be used to:
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Keep customers signed into their accounts
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Remember shopping-cart contents
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Store preferences
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Maintain website security
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Understand website traffic and usage
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Diagnose technical problems
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Measure website and marketing performance
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Personalize content
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Support advertising and analytics, where permitted
Some cookies may be placed by third-party service providers that provide services to us.
Your browser may allow you to block, delete, or restrict cookies. Disabling certain cookies may prevent parts of Leafyxtracts.com from operating correctly.
Where required by applicable law, we will provide appropriate cookie choices or obtain consent before using certain non-essential technologies.
4. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to trusted third parties when reasonably necessary to operate our business.
These parties may include:
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E-commerce and website hosting providers
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Payment processors
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Shipping and fulfillment providers
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Customer-support providers
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Email and communications providers
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Analytics providers
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Advertising and marketing providers
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Fraud-prevention and cybersecurity providers
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Cloud storage and technology providers
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Professional advisers, including lawyers, accountants, auditors, and insurers
These service providers may process information on our behalf or for purposes permitted under applicable agreements and law.
We may also disclose information when we reasonably believe disclosure is necessary to comply with applicable law, respond to lawful governmental requests, protect our rights or property, investigate fraud or security incidents, protect the safety of customers or others, or establish, exercise, or defend legal claims.
5. BUSINESS TRANSFERS
If Leafyxtracts is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar corporate transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.
6. SALE, SHARING, AND TARGETED ADVERTISING
Depending on the technologies and advertising services used on Leafyxtracts.com, certain disclosures of personal information may be considered a “sale,” “sharing,” or processing for “targeted advertising” under applicable U.S. state privacy laws, even when Leafyxtracts does not receive money directly in exchange for the information.
Where applicable, eligible consumers may have the right to opt out of such processing.
Requests concerning applicable privacy rights may be submitted to:
We will process eligible requests in accordance with applicable law.
7. EMAIL MARKETING AND COMMUNICATIONS
If you subscribe to Leafyxtracts marketing communications, we may send you information concerning products, promotions, offers, announcements, and other updates.
You can unsubscribe from promotional emails at any time by using the unsubscribe mechanism included in the communication or by contacting:
Even if you opt out of promotional communications, we may continue sending non-promotional communications that are necessary to manage your account, transactions, orders, security notices, customer-service requests, or our ongoing business relationship.
8. DATA SECURITY
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
These safeguards may include access controls, secure systems, encryption where appropriate, monitoring, and the use of reputable service providers.
However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure. Therefore, while we work to protect personal information, we cannot guarantee absolute security.
Customers are responsible for maintaining the confidentiality of their account credentials and should contact us promptly if they believe their account or personal information has been compromised.
9. DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing our services, maintaining business and transaction records, complying with legal and accounting requirements, resolving disputes, preventing fraud, and enforcing our agreements.
Retention periods may differ depending on the type of information, why it was collected, and applicable legal requirements.
When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
10. YOUR PRIVACY RIGHTS
Depending on where you live and applicable privacy law, you may have certain rights concerning your personal information.
These may include the right to:
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Confirm whether we process your personal information
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Access certain personal information we maintain about you
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Request correction of inaccurate personal information
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Request deletion of certain personal information
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Obtain a portable copy of certain information
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Opt out of certain sales or sharing of personal information
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Opt out of processing for targeted advertising
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Opt out of certain profiling activities where applicable
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Withdraw consent where processing is based on consent
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Appeal certain decisions regarding a privacy request
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Exercise applicable privacy rights without unlawful discrimination
These rights are not absolute and may be subject to exceptions under applicable law.
To submit a privacy request, contact:
Email: support@leafyxtracts.com
We may need to verify your identity before processing certain requests. We will use information submitted for verification only as permitted by applicable law.
Where permitted, an authorized agent may submit certain requests on your behalf. We may require evidence that the agent has authority to act for you and may require you to verify your identity directly with us.
11. COLORADO PRIVACY RIGHTS
Leafyxtracts is based in Colorado, United States.
Where the Colorado Privacy Act (CPA) applies, eligible Colorado consumers may have rights concerning their personal data, including rights to access, correct, delete, and obtain certain personal data in a portable format, as well as rights to opt out of certain processing for targeted advertising, the sale of personal data, or qualifying profiling.
If applicable, you may submit a request by contacting:
If we deny an eligible privacy request, Colorado residents may have a right to appeal our decision. Instructions for submitting an appeal will be provided where required by applicable law.
12. CHILDREN’S PRIVACY
Leafyxtracts.com is not intended to collect personal information from children in violation of applicable law.
We do not knowingly collect personal information from children where parental consent or another legal basis would be required.
If you believe a child has provided personal information to us improperly, please contact us at support@leafyxtracts.com so that we can review the situation and take appropriate action.
13. THIRD-PARTY WEBSITES AND SERVICES
Leafyxtracts.com may contain links to websites, applications, payment services, social networks, or other services operated by third parties.
We do not control the privacy practices of independent third parties. Their handling of information is governed by their own privacy notices and terms.
We encourage customers to review the privacy policies of third-party services before providing personal information to them.
14. INTERNATIONAL USERS
If you access Leafyxtracts.com from outside the United States, your personal information may be processed or stored in the United States or other countries where Leafyxtracts or its service providers operate.
Privacy and data-protection laws in those jurisdictions may differ from those in your country.
Where applicable law requires specific safeguards for international transfers of personal information, we will take appropriate measures to address those requirements.
15. DO NOT TRACK AND PRIVACY-PREFERENCE SIGNALS
Some browsers and devices provide privacy preference mechanisms.
Our treatment of browser-based privacy signals will depend on applicable law and the technical capabilities of Leafyxtracts.com.
Where we are legally required to recognize a valid universal opt-out mechanism or similar privacy-preference signal, we will process qualifying signals in accordance with applicable requirements.
16. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our business practices, website functionality, technologies, services, or legal obligations.
When we make changes, we will publish the revised Privacy Policy on Leafyxtracts.com and update the “Last Updated” date at the top of this page.
We encourage customers to review this Privacy Policy periodically.
17. CONTACT LEAFYXTRACTS
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Leafyxtracts.com
Location: Colorado, United States
Email: support@leafyxtracts.com
Website: Leafyxtracts.com
We value the trust our customers place in Leafyxtracts and are committed to handling personal information responsibly, transparently, and in accordance with applicable privacy requirements.
